Delivery and Shipping

Orders placed through www.jennlouise.com and jennlouise.com.au before 12pm (Australian Western Standard Time) Monday to Friday (except Australian and Western Australian holidays) will be, where possible, processed and dispatched the same day, subject to payment confirmation. Orders received after 12pm will be dispatched the next business day.

Delivery is through Australia Post so all deliveries will be at the discretion of Australia Post delivery time frames. Orders will usually take around five working days within Australia, however this cannot be guaranteed and Australia Post holidays must also be taken into consideration. It is the responsibility of the customer to arrange pickup of the order should they be unavailable to receive the parcel when it is delivered.